News
Find certification
Find certification
December 10, 2023 Opportunities for Improvement (OFIs)
Continuous improvement is a fundamental principle of ISO standards and certifications, and OFIs (opportunities for improvement) are a key part of this. Whether you’re well-versed in ISO standards or just starting, this guide aims to provide a straightforward and actionable approach to leveraging OFIs for continuous business improvement.
Find certification
Find certification
All the interested parties can contact directly to ICA. To know the status of any certified customer by ICA. And also can ask about the withdrawal, suspension and cancel information of the client. Request to info@ica-cb.com
Scan QR Code
Testimonials
-
DANIEL ENGINEERManage accounts; nice staff; family oriented; You must be able to manage your time and have excellent organizational skills -
HUSSIAN MANAGERGreat place to work. Great work/life balance. Lot's of travel. So-so education and training. Benefits and vacation/pto are very on par for the industry. -
MOHAMMED SUPERVISORGreat management there if you need them otherwise they just let you do your job. -
ISAM QUALITY CONTROLA global company. Different types of business lines for employment options. Big on safety. -
RIAZ HR MANAGERNew employee what I've seen so far is good. Staff are friendly and approachable. Work seems varied and lots of social able activities and training on offer -
ELAINE SALES COORDINATORFlexible with the scheduling of the audit allowing us to pick a preferred date and even move it when it became clear the date was no longer suitable -
MARK SITE ENGINEERThe whole process is easy and very professional, our auditor, was amazing, so helpful and friendly, it was a pleasure to have met and be audited by her. -
MOHIT OWNERA very supportive system throughout the journey. The auditors are also very helpful, providing clear guidance. Would highly recommend the service. -
POOLE FINANCE MANAGERWe receive a very professional approach from everyone we deal with at ICA especially the auditor and account manager. -
SCOTT PROJECT MANAGERFrom enquiry to achieving certification was beyond my expectations from all aspects of the experience. -
LISA ACCOUNTS HEADProvides excellent service with high-caliber, knowledgeable auditors. Their professional staff guides you seamlessly through the certification process, making it a pleasure to work with them. -
WALTER PROJECT DIRECTORIt was professional and well organized. -
HAMDI SALES OFFICERThe staff and auditors are all friendly, approachable, professional and gave us the help and guidance we require. -
MANI SAFETY OFFICERFantastic on all levels. Very comprehensive and insightful but delivered with a very down to earth and approachable team who understand the challenges a business owner will face on a day to day basis. -
KARAM HR OFFICERExcellent team of assessors for our ISO 9001 assessment. They made it very convenient for our team. -
MIRZA QA MANAGERWe were really pleased with our recent audit for 9001, 14001 & 45001 and very smooth audit, clearly explained, informative and inciteful. -
PANDEY STORE MANAGERVery Professional, approachable & helpful. -
JABER ADMIN MANAGERPrompt and proactive. I did receive emails from the finance department which I found could have been phrased better. However this was followed up by my regular contact who apologised for this and I appreciated the response. -
NIEL DIRECTOROur auditor was fantastic. Made the process very simple, and was very warm and engaging with our staff. -
JOEY QUALITY MANAGERThe service received was excellent, from the booking of the audit, communications with the auditor, through to receipt of the final report and certificate. -
GEORGE BRANCH MANAGERGreat company to work with. Our external auditor has been excellent. -
SHILPA OSH OFFICERThe auditors are great and very helpful. Would definitely recommend, 1st class service. -
PRAVEEN QHSE OFFICERGreat service from start to finish, as always! External audit booked in very easily and Marie our auditor was great. A really pleasant experience all-round! -
SREEJESH PROJECT COORDINATORExtremely professional, friendly, made me feel at ease, explained the agenda for the day very well. Answered all questions. -
KHAN OWNEREfficient & friendly -
SEYI CHRAlways excellent information Very professional staff Very very helpful -
ALI PLANT MANAGERGreat people, very helpful and down to earth. Our auditor was really easy to work with and really added value to the whole process. -
MUDASSAR MANAGERProfessional, knowledgeable and helpful team. -
IBRAHIM BDMExcellent organisation from appointment to final audit. Auditor was particularly good and informative and very professional. -
MAHER SENIOR MANAGERReally easy to work with. informative and give great guidance. -
NICOLAS MANAGING DIRECTORStraight forward with helpful guidance. -
ARIF MECHANICAL ENGINEERThe personal touch. We actually look forward to audits now. -
NHI NGU MARKETING DIRECTORExcellent service, professional from start to finish. The team is always positivity and helpful. Highly recommended. -
PAUL MANAGERAlways good, smooth and helpful. -
BOHDAN GENERAL MANAGERFantastic service from start to finish and deal with each time is clearly very experienced and so helpful. -
URABI FOUNDERFriendly and Professional. The auditing service they provide is excellent and really helps us to identify areas of improvement within our management systems. -
ANDREA ADMIN SUPERVISORThis was a great experience end to end. Professional assessors, very organized and did not abuse anyone's time. -
EKEDAT COOQuick process from quotation to contract. Auditor was through and professional. Very knowledgeable of the standards. -
VICTORIA MANAGING PARTNERPunctual and very professional -
DYLAN DELIVERY MANAGERGood understanding of our business, thorough, fully explained process & portal & personable -
TALAAT MANAGING DIRECTORThoughtful, considerate and good feedback. Made pulling together of information from different sources as seamless as possible -
AMIN FOUNDERVery thorough and professional. Really friendly service and helpful as well as being punctual and efficient. -
EDOARDO HEAD OF OPERATIONSReally good service with experienced and professional auditors . -
ABRAHAM VARGHESE DIRECTORA thoroughly professional service throughout the whole process, also helpful and informative. -
MICHAEL PRESIDENTVery professional & knowledgeable auditor. Made us feel at ease. -
ADRIAN HEAD OF TECHNICALThe process is very efficient and the auditor was courteous thorough and thoughtful.
-
HASAN ASSISTANT MANAGERVery good service, all very painless. -
GABRIEL VICE PRESIDENTVery professional -
ZAHER MARKETING MANAGERFriendly, relaxed audit. The auditor requested information in advance which made the audit on the day go smoothly. -
ASIF SALES DIRECTORExcellent experience end to end. The audit team were direct, approachable and complete professionals. -
STEVE SALES MANAGERExcellent communication. Excellent service -
LUCA CO FOUNDERGreat service and very knowledgeable auditors. -
MEHDI FACTORY MANAGERExcellent service and support right through. Extremely professional in all interactions . -
AMANAT MANAGERFriendly, Efficient, Knowledgeable! -
AINUL SAFETY SUPERVISORExcellent quality of support from initial onboarding right through to the quality of Auditor! Highly recommend.
Quick Links
© Copyright 2014-2024 by International Certification Authority (ICA) . All Rights Reserved.