INTERNATIONAL CERTIFICATION AUTHORITY is committed to offer Management System Certification Services to the highest standard to all organizations without any discrimination, by delivering competent, consistent, impartial and value-added conformity assessments. We wish to achieve our aims as a major international accredited certification body and recognize that effective management of our customers, our staff, our certification / inspection process and our business results makes good business sense.

We want to achieve this by:

• Offering certification and inspection services in accordance with ISO 17021-1:2015 that is fair, impartial and objective to all who wish to avail themselves of our service
• Providing our customers with a professional service that is perceived to add value to their business and satisfy their expectations
• Practicing sound certification and inspection principles through competent staff.
• Developing an open exchange of information with organizations and the public on the certification and inspection services that we offer,
• Practicing sound business principles to manage the certification & inspection body and give a return on our share holder investment
• Communicating this policy to our staff, customers and interested parties.
• Continual improvement in building capacity for meeting changing needs of certifications.